At Alliance Tax Experts, we take pride in the professional tax and corporate advisory services we deliver. Because our services involve professional labor, document evaluation, and government portal filings, we maintain a transparent Refund Policy.

1. Consultation Fees:  Fees paid for one-on-one virtual or physical tax consultations are non-refundable once the consultation session has taken place.

2. Service Cancellation & Refunds

• Before Work Begins: If you change your mind after making an online payment but before we have initialized your process (e.g., before processing your GST application, reviewing your ITR documents, or drafting a legal notice response), you are eligible for a 100% refund minus standard payment gateway transaction charges.
• After Work Begins: Once our team has begun processing your application, reviewing financial data, or communicating with government portals on your behalf, resources have been consumed. In such cases, refunds will be evaluated case-by-case and will be subject to deduction for professional hours spent.
• Post-Filing: No refunds can be issued after an ITR, GST return, or company registration application has been successfully submitted to the government portal.

3. Delays Beyond Our Control  : Alliance Tax Experts cannot be held liable for processing delays caused by government server downtimes, verification backlogs at the Income Tax Department/GST department, or due to a client’s delay in providing necessary OTPs or KYC documentation. Refunds will not be issued due to such external delays.

4. How to Request a Refund : To request a refund, please email us directly at alliancetaxexperts@gmail.com with your payment receipt and the reason for cancellation. Approved refunds will be credited back to the original payment source within 5–7 business days.